Serenity

I ordered a serenity slippers for my daughter to wear when she gives birth. My order shows I needed a 7.5-8.5. She received a 6.5-7.5 wrong size . I emailed the company hoping they would do something like a rush order . The company emailed me back saying my return is approved to print the label ship it back if its in good condition and in original packaging then they would ship her out another one of course it be in good condition its the WRONG SIZE . THEN they tell me I need to pay restocking fees!! What it was not my fault it was yours. My daughter says nevermind mom. Totally upset me I work for a big retail corporation and am a customer service supervisor. I've never seen this kind of situation . If we do wrong we fix it asap the customer gets another replacement even without the return . We can wait for the return especially if we made the mistake!!!!

I’m a true 8 so that’s what I usually get, but when I received these in Medium, they BARELY fit my foot, like my foot is nearly hanging off the slipper. Definitely would size up because these run small.

So comfortable!

So fluffy and so comfy! Love them!

These slippers are both durable and comfortable. I have bought them in different colors.